A fingerprint is personal. For some people it is the last one they have of someone they love. So we hold as little as we can, for as short a time as we can, and we tell you when it is gone.
The same tool we use for orders, free and without an account. It turns a few photos of a fingertip, a baby's foot or an old ink print into a clean print, and saves it to your phone. Nothing reaches us unless you order.
| What | Do we have it | Deleted |
|---|---|---|
| Photos of the finger, foot or ink print | No. They stay on your phone. | Never received |
| Photo of a drawing or handwriting | Only when you order, to trace the lines | 30 days after delivery |
| Print file | Only when you order, to engrave your piece | 30 days after delivery |
| Engraving job on our laser | Only on the day we engrave | Same day |
| Backups | Encrypted, stored in the EU | Within 35 days of deletion |
| Order details: name, address, what you bought | Yes, without the print | When tax law allows |
Deletion runs automatically 30 days after delivery. We email a reminder 7 days before, so you can save your copy or ask for more time. Want it gone sooner? Delete it from your order page at any time after engraving.
Save your copy first. We also print it on the card in your box and remind you before we delete our file. Reply to that email if you need more time.
Yes. Photograph it in daylight and the capture tool cleans it up. You approve the proof before we engrave.
Never prints or drawings from orders. Every piece shown on this site is our own sample.
We do, in our own studio. Your file is not sent to anyone else.
A fingerprint is personal. For some people it is the last one they have of someone they love. So we hold as little as we can, for as short a time as we can, and we tell you when it is gone.
The same tool we use for orders, free and without an account. It turns a few photos of a fingertip, a baby's foot or an old ink print into a clean print, and saves it to your phone. Nothing reaches us unless you order.
| What | Do we have it | Deleted |
|---|---|---|
| Photos of the finger, foot or ink print | No. They stay on your phone. | Never received |
| Photo of a drawing or handwriting | Only when you order, to trace the lines | 30 days after delivery |
| Print file | Only when you order, to engrave your piece | 30 days after delivery |
| Engraving job on our laser | Only on the day we engrave | Same day |
| Backups | Encrypted, stored in the EU | Within 35 days of deletion |
| Order details: name, address, what you bought | Yes, without the print | When tax law allows |
Deletion runs automatically 30 days after delivery. We email a reminder 7 days before, so you can save your copy or ask for more time. Want it gone sooner? Delete it from your order page at any time after engraving.
Save your copy first. We also print it on the card in your box and remind you before we delete our file. Reply to that email if you need more time.
Yes. Photograph it in daylight and the capture tool cleans it up. You approve the proof before we engrave.
Never prints or drawings from orders. Every piece shown on this site is our own sample.
We do, in our own studio. Your file is not sent to anyone else.